Accessing Clinical Applications - Android Devices

NOTE: This guide has been written assuming a device with Android version 4.0 (ICS/Ice Cream Sandwich) or higher. If you do not know the Android version of your device, contact the manufacturer.

DISCLAIMER: The School of Dentistry OIT department does not support these devices and accepts no responsibility for their use or any behavior (intended or otherwise) resulting from following or attempting to follow the instructions below. This information is provided as a convenience only and with no warranty.

  1. FIRST - Register Your Device!
  2. Download Required Apps
  3. VPN Configuration and Connection
  4. Remote Desktop Configuration and Connection
  5. Disconnecting

FIRST - Register Your Device!

To comply with HIPAA laws and University policy, before you can use your mobile devices (smartphone AND tablet) to access clinical applications, your device MUST:

You must bring your device in person to the OIT office so that our staff can verify that it has been securely locked. You will need to know or be able to provide: If you do not know how to find your device's serial number, contact your device manufacturer and/or service provider.

Download Necessary Apps

  1. Open the Google Play Store and search for Cisco AnyConnect.
    • The main AnyConnect app is called AnyConnect ICS+. This is designed for Android versions 4.0 (ICS/Ice Cream Sandwich) or higher.
    • Using any other version of the AnyConnect app (including the "Rooted" or "Samsung" versions is not supported.
  2. Select Install and install the AnyConnect ICS+ app.
  3. Search the Play Store for Microsoft Remote Desktop.
    • The icon looks like an outline of a computer monitor on an orange background with two arrows.
    • Searching for "microsoft rdp" should bring it up as the first option.
    • REMINDER: These are free apps and are NOT programmed, supported, or endorsed by UMB. These instructions are provided as a convenience.
  4. Select Install and install the Microsoft Remote Desktop app.

VPN (Cisco AnyConnect) Configuration and Connection

  1. Return to the home screen and bring up the list of installed apps on the device.
  2. Launch the AnyConnect app.
  3. If you are launching the software for the first time, read and accept the End User License Agreement.
  4. Touch Add New VPN Connection....
  5. Touch Server Address, enter, and touch OK.
  6. No other settings on this screen need to be changed. Touch Done.
  7. Back on the main AnyConnect VPN screen, touch to connect to the VPN.
  8. Touch Group and and select your group:
    • SOD-Student for students and residents
    • SOD for Staff and Faculty
  9. Touch Username and enter your myUM ID (Blackboard username)
  10. Touch Password and enter your myUM ID password
  11. Touch OK in the bottom-right of the window.
    • DO NOT TOUCH "Get Certificate"!
  12. If you are connecting to the VPN for the first time, you may see a window asking for permission to "intercept all network traffic". This is required for the VPN to operate. Touch I trust this application to check the box beside it and touch OK.
  13. When you are connected, the AnyConnect VPN switch in the app will switch to ON and a key icon will appear in the notification bar in the top-left.

Remote Desktop Configuration and Connection

  1. Launch the Remote Desktop app.
  2. To add a server, touch New Remote Desktop.
  3. You can leave Connection name blank. It is not required.
  4. Touch PC name and enter, then touch Save.
  5. Touch User Name and enter:
    1. your Network username in the format displayed: Dental\jsmith
      • This is the same username used to logon to the clinical PCs (also called your Active Directory or AD username)
    2. your Network password
      • This is the same password used to logon to the clinical PCs
    3. Ignore everything else on this screen and Touch Save
  6. Verify the following settings:
    1. Gateway: No gateway configured
    2. Console: OFF
    3. Sound: Play on device
    4. Swap mouse buttons: OFF
  7. Touch Save to save your settings and return to the main screen
  8. Touch the connection name underneath Remote Desktops (NOT the arrow!) to initiate the connection.
  9. If you receive a prompt "You are connecting to RDP host ''..., touch Connect always.
    • You will now be able to access the same Dentalapps/Webapps menu available on student laptops.
    • While connected, the onscreen keyboard WILL NOT automatically pop up when you select a text field as it normally does in other apps.
    • You MUST touch the keyboard icon in the top-center to make the keyboard appear or disappear.
    • You can use the arrows icon in the top-center to zoom in and scroll around the screen.


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