Accessing Clinical Applications - iOS Devices

DISCLAIMER: The School of Dentistry OIT department does not support these devices and accepts no responsibility for their use or any behavior (intended or otherwise) resulting from following or attempting to follow the instructions below. This information is provided as a convenience only and with no warranty.

  1. FIRST - Register Your Device!
  2. Download Required Apps
  3. VPN Configuration and Connection
  4. Remote Desktop Configuration and Connection
  5. Disconnecting

FIRST - Register Your Device!

To comply with HIPAA laws and University policy, before you can use your mobile devices (smartphone AND tablet) to access clinical applications, your device MUST:

You must bring your device in person to the OIT office so that our staff can verify that it has been securely locked. You will need to know or be able to provide: If you do not know how to find your device's serial number, contact your device manufacturer and/or service provider.

Download Necessary Apps

  1. Open the App Store and search for Cisco AnyConnect.
    • The icon for the application looks like a white circle with two green and blue arcs inside.
  2. Select Install and install the Cisco AnyConnect app.
  3. Search the App Store for Microsoft Remote Desktop.
    • The icon looks like an outline of a computer monitor on an orange background with two arrows.
    • Searching for "microsoft rdp" should bring it up as the first option.
    • REMINDER: These are free apps and are NOT programmed, supported, or endorsed by UMB. These instructions are provided as a convenience.
  4. Select Install and install the Microsoft Remote Desktop app.

VPN (Cisco AnyConnect) Configuration and Connection

  1. Return to the home screen and bring up the list of installed apps on the device.
  2. Launch the AnyConnect app.
  3. If you see a prompt "Cisco AnyConnect Secure Mobility Client extends the Virtual Private Network...", touch OK.
  4. Touch Add VPN Connection....
  5. Under Server Address, enter, and touch Save.
    • No other settings on this screen need to be changed!
  6. Make sure is checked, and switch the AnyConnect VPN switch to ON.
  7. On the Authentication page, touch Group and and select your group:
    • SOD-Student for students and residents
    • SOD for Staff and Faculty
  8. After selecting your group, touch Authentication in the top-left of the window to return to the Authentication page.
  9. Touch Username and enter your myUM ID (Blackboard username)
  10. Touch Password and enter your myUM ID password
    • DO NOT TOUCH "Get Certificate"!
  11. Touch Connect in the bottom-right of the window.
  12. When you are connected, the AnyConnect VPN setting will display ON, Status will read Connected, and a VPN icon will appear in the top status bar.
  13. Once connected, return to the Home screen. The VPN icon will remain in the status bar as an indication that you are still connected.

Remote Desktop Configuration and Connection

  1. Launch the Remote Desktop app. It will appear on your Home screen as RD Client.
  2. On the Connection Center screen, tap Remote Resources.
  3. Enter information for the Remote Resource:
    1. In URL field enter
    2. In User Name field enter your Network username in the format displayed: Dental\jsmith
      • This is the same username used to logon to the clinical PCs (also called your Active Directory or AD username)
    3. In Password field enter your Network Password
      • This is the same password used to logon to the clinical PCs
    4. Tap Refresh
  4. A list of available remote resources will appear.
  5. Tap a resource you would like to access.


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