Accessing Clinical Applications - iOS Devices

DISCLAIMER: The School of Dentistry OIT department does not support these devices and accepts no responsibility for their use or any behavior (intended or otherwise) resulting from following or attempting to follow the instructions below. This information is provided as a convenience only and with no warranty.

  1. FIRST - Register Your Device!
  2. Download Required Apps
  3. VPN Configuration and Connection
  4. Remote Desktop Configuration and Connection (Faculty/Staff)
  5. Remote Desktop Configuration and Connection (Students)
  6. Disconnecting

FIRST - Register Your Device!

To comply with HIPAA laws and University policy, before you can use your mobile devices (smartphone AND tablet) to access clinical applications, your device MUST:

You must bring your device in person to the OIT office so that our staff can verify that it has been securely locked. You will need to know or be able to provide: If you do not know how to find your device's serial number, contact your device manufacturer and/or service provider.

Download Necessary Apps

  1. Open the safari browser and search for Global Protect.
    • Enter UMB information and then click download Mac 32/64 bit Global protect agent
  2. Open the App Store and search for Microsoft remote Desktop
  3. Select Install and install the Microsoft remote Desktop.
    • The icon looks like an outline of a computer monitor on an orange background with two arrows.
    • Searching for "microsoft rdp" should bring it up as the first option.
    • REMINDER: These are free apps and are NOT programmed, supported, or endorsed by UMB. These instructions are provided as a convenience.
  4. Select Install and install the Microsoft Remote Desktop app.

VPN (Global Protect) Configuration and Connection

  1. Launch the Global Protect app.
  2. Hit Connect Global Protect vpn
  3. Under Server Address, enter, and touch connect
    • No other settings on this screen need to be changed!
  4. Make sure is checked and switch the Globalprotect VPN switch to ON.
  5. On the Authentication page, touch Group and select your group:
    • (If you see a prompt “GlobalProtect would like to add VPN configurationsClick Allow)
  6. Turn on Global Protect switch on again
  7. Touch Username and enter your myUM ID (Blackboard username)
  8. Touch Password and enter your myUM ID password
  9. Click back after entering username and password
  10. Enter the DUO second password
  11. Touch Connect in the top-right of the screen
  12. When you are connected, the AnyConnect VPN setting will display ONStatus will read Connected, and a VPN icon will appear in the top status bar.
  13. Once connected, return to the Home screen. The VPN icon will remain in the status bar as an indication that you are still connected

Remote Desktop Configuration and Connection

  1. Launch the Remote Desktop app.
  2. To add a Workspace, touch workspaces and the bottom-right.
  3. On the upper lefthand corner, touch the plus symbol and hit add workspace .
  4. Enter Workspace URL,
  5. Touch Next and enter your umb email , then touch next.
  6. Touch and enter password and enter your umb password you normally use to sign into your umb account


    • The VPN connection will remain active until you disconnect. Remember to disconnect VPN!
    • To disconnect from the VPN when you are finished, launch the Cisco AnyConnect app and switch the AnyConnect VPN switch to OFF.

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