Accessing Clinical Applications - Macintosh OSX Devices

DISCLAIMER: The School of Dentistry OIT department does not support these devices and accepts no responsibility for their use or any behavior (intended or otherwise) resulting from following or attempting to follow the instructions below. This information is provided as a convenience only and with no warranty.

  1. FIRST - Register Your Device!
  2. VPN Configuration and Connection
  3. Remote Desktop Configuration and Connection
  4. Disconnecting

FIRST - Register Your Device!

To comply with HIPAA laws and University policy, before you can use your mobile devices (smartphone AND tablet) to access clinical applications, your device MUST:

You must bring your device in person to the OIT office so that our staff can verify that it has been securely locked. You will need to know or be able to provide: If you do not know how to find your device's serial number, contact your device manufacturer and/or service provider.

VPN (Cisco AnyConnect) Configuration and Connection

NOTE: The local administrator account on the Mac MUST have a password assigned. If necessary, run System Preferences > Users and set a password on the local administrator account.

  1. Open Safari and go to
  2. On the VPN page select your assigned group as follows:
    • Faculty and staff select SOD.
    • Students and residents select SOD-Student.
  3. Enter your UMID and Password.
  4. Click in the Second Password field: Type “push” (it is not case sensitive)
  5. Click Login.
  6. The device you have setup for Duo Authentication (i.e. your Cell phone), will receive a notification allowing you to Accept or Decline the Duo Authentication.
    • Select Accept (note: if you did not initiate a VPN request, select Deny).
  7. Options for second passcode include:
    • Push
    • Passcode
    • Open the DUO App on your cell phone. Tap on University of Maryland(This will generate a six digit code).
    • Enter the passcode generated on the DUO Mobile app or hardware token.
  8. Run the .dmg file (by default it will download to /Downloads folder) and it will automatically mount and open a new window.
  9. In the new window, run the vpn.pkg file.
  10. An "Install AnyConnect Secure Mobility Client" window will open. Click Continue twice, then Agree to accept the EULA.
  11. Click Install. You will be prompted for the Mac's local administrator password.
  12. After a few minutes of installation, you should receive a message that "The installation was successful." Click Close.
  13. The VPN client can be found in the Launchpad or in the Finder under /Applications/Cisco. It can be pinned in the Dock by running the app, right-clicking its icon, and selecting Keep in Dock.
  14. Run the newly installed VPN app. When you receive the "Ready to connect." message, enter and click Connect.
  15. In the new window, select your assigned group as follows:
    • Faculty and staff select SOD.
    • Students and residents select SOD-Student.
  16. Enter your UMID credentials and click OK.
  17. When you are successfully connected to the VPN, a lock will appear on the VPN icon on the app and in the notification area in the top right.

Remote Desktop Configuration and Connection

NOTE: The Mac OS does not include a Remote Desktop program by default. One must be installed to allow remote connections from the Macintosh to SOD resources.